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Yes. You can use multiple PDP-2 systems at the same time. Please finish the setup for the first PDP-2 system before setting up another one.

Yes, you can. You can use both output jacks at the same time. Please note that the output level of both outputs is MIC level.

The recommended number of PTM-33 working at the same time is one. You can use two PTM-33 at the same time if they are in different frequency bands, the 500MHz band and the 900MHz band.

In theory, you can use up to 16 channels with the PTU-7000 system. However, the actual number will depend on the RF environment these systems operate in. In most cases, yes, two PTU-7000 systems can work simultaneously.

Our microphone systems could not connect to computers directly. It will require an audio interface or a mixer with USB interfaces to do so. For more details, you can check out our blog here: https://phenyxpro.com/blogs/installation-guide/how-to-connect-wireless-dynamic-microphones-to-a-computer.

Yes. The 6.35mm output of our microphone systems is a combined output that you can use as mic input for other equipment.

The PWH-P mic does not have volume controls. You can change the channel of the mic by short pressing the SET button in the battery compartment of the mic.

Yes, you can check out our side-by-side rack-mounting kit here: https://phenyxpro.com/products/antk-sbs.

Currently, all bodypacks from our wireless mic systems does not support instrument inputs. We have yet make them compatible with instrument and please stay tuned for updates on our website.

Yes, it works with digital and analog wireless systems as long as they are in the effective frequency range of the PAS-225X system.

The PTM-10 is not equipped with the auto-scan function. Please stay tuned for our product updates on our website.

Yes. A mono system means the left and right input will be mixed into one track and the audio will be heard on both ears at the same time.

You can pick any stand to your preference as long as it has a 3/8" screw for the PAS-82 paddle antenna.

It is recommended to charge the receiver fully before use. Charging while in use could damage the battery life.

Yes, you can purchase replacement mics if the original ones are missing/broken. Please make sure that the frequency of the replacement mic matches that on the original one.

The PTU-4000 is a fixed frequency system and the frequencies are fixed on the receiver as well as the bodypack and handheld mic transmitter. If you have a broken/missing transmitter, please purchase a replacement transmitter with the same frequency as the original one.

All Phenyx Pro products purchased from our online channels (Amazon and our official website) can be returned within the free return period by contacting us directly either through live chat or email. Customers who purchase products from our authorized offline dealers should contact their venders ...

You can subscribe to our newsletter by entering your email address on the bottom section of our website. And you can unsubscribe by clicking the unsubscribe option in any promotion email that we sent you. Or you can contact our customer support directly to help you with this.

The recommended max number of PAS-225 for cascading signal is two.

You can achieve two different MONO mixes with one PTM-10 transmitter and two PMR-1 bodypack receivers. Follow the steps below: 1. Make sure that the transmitter is in STEREO mode; 2. Go to the settings of the bodypack by long press the SET button. Keep short pressing the SET till it shows FO mod...

To remove the grille, first take the mic capsule and the mic grille off from the mic body. Use a pliers to hold firm on the mic capsule by the notches. Unscrew the mic grille and then screw on the replacement mic grille. You can also refer to this video: https://www.facebook.com/groups/phenyxpro...

Yes, it is compatible with other lavalier mics and they need to have the same mini XLR connectors.

PTM-33 is a mono system and it does not have stereo mode. If you are looking for a stereo system, please check out our PTM-10 model.

The usual battery life of Phenyx Pro PTU-7000 series microphones is 8 hours, measured using the stock batteries included in the package.

They are identical except for the frequency band that they are in. We offer systems in different frequency bands for customers to choose based on their RF environment.

The length of the cable depends on the type of BNC cables and the gain settings of the paddle antennas. It's recommended to adjust the gain settings on the paddle antennas to compensate for the cable loss. Please refer to this table for the cables loss of different types of BNC cables: https://ww...

If there are dropouts during performance, there are multiple factors that you need to consider. Antenna placement. Keep the antennas upward and maintain a line of sight between the mics and the receiver. Check if the transmitter or the receiver is faulty. To check this, pair the transmitter wit...

All of Phenyx Pro microphone and bodypack transmitters are powered by two AA batteries. Rechargeable batteries can be used with the transmitters but please be aware that rechargeable batteries will have different sizes based on different brands. Our handheld mic battery compartment will only fit ...

We sell system parts individually in case a backup or replacement is needed. You can check them out here: https://phenyxpro.com/collections/system-parts.

Please note that international orders (outside of U.S.) will not include batteries due to air control and dangerous goods policy. For these orders, we will take the batteries out before shipping.

The PTM-10 bodypack will show MUTE if it is not connected to a transmitter. The green pairing status indicator on the top right of the bodypack will also be muted too.